Did you know that research* shows 37% of managers surveyed are uncomfortable giving direct performance feedback if they think the employee might respond negatively? In this practical session, you will learn to engage with your employees and set the stage to improve their performance and results.
This session is perfect for you if you want to:
From this webinar you can use what you learn for when you need to:
In this practical session, you will learn 12 tips so that:
Participants often tell me these skills are applicable no matter what their role, at work and in life.
Contact Mary for more information using the form below.
"I was recently in a potentially heated meeting. I chose to remain silent and just ask simple questions. After the meeting I reviewed my notes and realized if I had reacted during the meeting, it would have escalated for both parties. I wouldn't have realized some important points until after things cooled down.
Later we were able to reconvene and set a solid plan in action that we both were in agreement with! Applying Mary's material was essential in preparing me to make this interaction successful."
- Carl Shaw, ILEAD program participant, Delaware Division of Libraries, Inspiration Space
Do you ever have what you think is a straight-forward conversation with an employee? Then you find out later they didn’t get it and they’re off on a tangent, completely lost, or spinning in circles. It can make you wonder how even well-intentioned people can end up so off-track. But the truth is, anything you say can be misunderstood if you don’t know how to structure your conversations properly with employees.
Learn Mary's nearly goof-proof communication system for ensuring that your employees get it right the first time. You will get you started on the right foot to:
Use the form below to contact Mary for more information.
“Mary is a dynamic coach and trainer with exceptional public speaking and presentation skills. I teach a Business Communications undergraduate course at the University of Delaware. Mary used her expertise to elaborate on the benefits of social media in the job search.
She kept the entire class engaged and participative throughout her guest appearance. Much appreciated!
- Dan Richmond, Adjunct Professor, University of Delaware