Your co-worker frequently agrees to a task and then it doesn’t get done. A project team member is not pulling their weight. You thought your employee understood the assignment but…
When we address issues like these it's tempting to repeat ourselves or talk louder. We might ramble, or send an email and hope for the best. We might work around them, creating more work for ourselves.
In this lively and practical session you will learn tactics to engage with others to create a foundation for more effective interactions – useful no matter what your role at work.
Participants come away with tips like these, to transform conversations and pave the way for more successful outcomes.
Participants report they find these skills useful at work and in life. Use the form below to contact Mary on bringing this one-hour webinar to your organization.
The workshop, "Build Better Working Relationships..." might just possibly be one of the best workshops I've ever attended. Truly! Direct, easy to understand, giving helpful and applicable suggestions... just what I've needed for 15 years.
Appreciated the coaching around crafting questions, the value of preparation (especially if I think they are going to try to deflect the feedback), how to avoid getting baited into getting emotional, and finding common ground… all things I've gained from this hour! Can't quit the compliments! Thanks SO much.